| Privacy Policy
Introduction
The purpose of this page is to explain how UK Web Gurus collects, protects,
and uses personal data. UK Web Gurus is committed to ensuring that any personal
data supplied by its customers or is otherwise generated by its business activities
is collected and processed fairly and lawfully in accordance with the UK Data
Protection Act 1998.
What Types Of Personal Data Does UK Web Gurus Collect?
UK Web Gurus needs certain personal data to enable it to provide its products
and services to its customers and end users. The personal data collected will
generally include: company name, company size and sector, individual contact
names and job titles for delivery, installation, support and billing, postal
address, telephone and fax numbers, e-mail addresses. UK Web Gurus also has
access to personal data that is generated over the UK Web Gurus network including
IP and email addresses for incoming and outgoing data and network usage data.
In certain circumstances UK Web Gurus may also collect financial information
about UK Web Gurus customers and end users from third parties to enable UK Web
Gurus to assess its risks in granting credit terms and contact information about
organisations UK Web Gurus considers may be interested in UK Web Gurus products
and services.
How Does UK Web Gurus Obtain Personal Data?
UK Web Gurus obtains personal data in a number of ways including from orders
placed by customers and end users (whether by telephone, fax or email or by
application form); from enquiries made by existing customers and potential customers,
(including information gathered at marketing events and via the UK Web Gurus
web site); from third party list brokers; from resellers who pass on personal
data to UK Web Gurus about end users; and directly from the UK Web Gurus network.
How Does UK Web Gurus Use The Personal Data That It Holds?
- Providing and Improving the UK Web Gurus Service
Most of UK Web Gurus use of personal data is necessary to enable it to provide
a service to its customers and its end users, including order processing,
delivery, installation and support services as well as for invoicing and in
order to answer general customer enquiries. In addition, UK Web Gurus may
also use personal data to improve on the level and type of service UK Web
Gurus offers to its customers. As part of this interest in improving the service
provided UK Web Gurus may process personal data for the purposes of sales
analysis and customer usage statistics.
- Direct Marketing
UK Web Gurus may from time to time inform its customers, end users and potential
customers about UK Web Gurus and UK Web Gurus affiliate products and services
and other information UK Web Gurus feels may be of interest. Customers and
other recipients of information from UK Web Gurus may indicate at the time
they first place an order with UK Web Gurus whether or not they wish to receive
such information or at any later time by simply contacting UK Web Gurus.
To Whom Does UK Web Gurus Disclose Personal Data?
UK Web Gurus will pass personal data within its internal departments in order
to fulfil sales and support obligations as well as to finance departments to
enable invoicing. As a general rule, UK Web Gurus does not disclose personal
data to unaffiliated third parties except where customer consent has been obtained,
where UK Web Gurus is under an obligation by law to disclose personal data,
or where UK Web Gurus has contracted with third parties to assist in providing
services to UK Web Gurus customers such as for delivery, installation and systems
support services.
How Does UK Web Gurus Protect the Personal Data it Holds?
UK Web Gurus takes customer confidentiality and security very seriously. UK
Web Gurus has implemented appropriate internal security procedures that restrict
access to and disclosure of personal data within UK Web Gurus. These procedures
will be reviewed from time to time to determine whether they are being complied
with and are effective. UK Web Gurus will also actively investigate and cooperate
with law enforcement agencies any allegations of abuse or violation of system
or network security as set out in the applicable UK Web Gurus Acceptable Use
Policy.
Customers' Rights
European Economic Area legislation gives individuals whose personal data is
held by UK Web Gurus specific rights to access and rectify personal data held
about them. These include the right to:
o obtain from UK Web Gurus, for a prescribed fee, confirmation that personal
data is held, as well as a written description of such personal data, the purposes
for which it is being used, the sources of the personal data and details of
any recipients;
o request the deletion or rectification of personal data which is inaccurate;
o as explained in 'Direct Marketing' above to object to any unsolicited information
sent by UK Web Gurus regarding promotions or new products and services.
Contact Details
If any individual wishes to contact UK Web Gurus regarding the personal data
held about them or has any other question about UK Web Gurus data privacy procedures,
they should send a letter to the directors of UK Web Gurus at the address shown
on our contact page.
Policy Updates
As part of UK Web Gurus commitment to compliance with data privacy requirements,
and to reflect changes in UK Web Gurus operating procedures, UK Web Gurus may
update the terms of this policy from time to time, and will post the revised
policy on this website.
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