99.9% uptime guarantee
Your website can be your main business so we understand the need for it to remain LIVE 24 hrs a day 7 days a week, that is why we offer all our customers 99.9% uptime guarantee.

Web-based control panel
You do not need to be a technical expert to manage your hosting account with our user friendly control panel. You can manage your e-mail, Mysql database, and view log statistics.

Backup power protection
In the event of power failure, your web site will keep running. Our datacenters have backup diesel generators and battery backup just in case.

Nightly backup
Our servers are backed up every night. Our backup system offers peace of mind to ensure that your data is not lost.

E-mail support
Our technical support team is prompt and helpful, we try to answer all queries within 12 hrs depending on query volumes.

Webmail access
Each hosting account comes with web mail access, this is a system much like Hotmail or Yahoo, as long as you can connect to the Internet from any pc, anywhere in the world your email function will be at your finger tips.

E-mail aliases
We give you complete control of each and every e-mail account created. This gives you the options to add forwarding to any other email account, auto responders. An autoresponder automatically replies to an incoming e-mail. All hosting plans, have unlimited autoresponders. Typically they are used for: to aknowledge you have recieved an e-mail from that person or when you are away on vacation.and alias' to enable multiple e-mail accounts being received by 1 account.

Our Datacenters
Our servers operate from two state-of-the-art data centers in Houston, Texas. Our facilities offer 100,000 square feet of web hosting space, and each features redundant UPS, generator backup and smoke detection/fire protection systems. Both locations are under 24/7 camera surveillance and armed guard patrol.

Our servers are connected to the Internet through 14 Gigabit Ethernet links from six separate backbone providers. As of May 2004, they will be home to over 20,000 Windows and Linux web servers, which makes our business partners the world's largest dedicated web hosting provider.

24/7 system and security monitoring
The Datacentre is secure. The front door must be opened by security guards who are on duty 24/7/365. Movement throughout the facility must be escorted at ALL times. There is no other entry door into the facility with the exception of the loading door which is protected by a roll down door and may only be operated with a security officer present.

Anti-spam protection
Our systems run with Spam Assassin which blocks 80-95% of all spam to your e-mail account, while delivering as much valid e-mails as possible. Don't let spam take time out of reading your e-mails.

Comprehensive help desk
Our help desk includes many comprehensive faq's and online support ticketing system.

POP3 and IMAP support
With POP3 and IMAP support, our servers work with all of the popular E-mail clients including: MS Outlook, MS Outlook Express, Netscape, Eduora, and Macintosh Entourage. Additionally, we offer SSL POP and IMAP.